Privacy Policy

1. Introduction

This Privacy Policy explains how The Retreat Planner (“Company,” “we,” or “us”) collects, uses, and protects your personal information when you visit theretreatplanner.com (the “Site”) or use any of our programs, products, or services. This policy applies only to information collected through the Site and does not apply to information collected offline, at live events, via telephone, or through other means.

By accessing or using the Site, you agree to the collection and use of information as described in this Privacy Policy. We may update this policy from time to time by posting the revised version on this page with an updated date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

2. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you interact with the Site, including when you:

• Register for an account or create a profile
• Purchase a program, product, or service
• Subscribe to our newsletter or email list
• Complete a contact form, application, or survey
• Register for a webinar, masterclass, or live event
• Apply to be a podcast guest

This information may include your name, email address, mailing address, phone number, and payment information.

Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other standard analytics data. This information helps us understand how visitors use the Site and improve your experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Site and our services
• To process transactions and deliver purchased programs, products, or services
• To send you administrative communications related to your account or purchases
• To send you marketing communications, including newsletters and promotional content (with your consent, where required by law)
• To personalize your experience on the Site
• To improve the Site, our services, and customer support
• To analyze usage trends and measure the effectiveness of our content and marketing
• To comply with legal obligations and protect our rights

4. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the Internet is 100% secure, we take reasonable steps to safeguard your data. Payment processing is handled by trusted third-party providers who maintain their own security standards and certifications.

5. Information Sharing

We do not sell, trade, or rent your personally identifiable information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating the Site, processing payments, delivering emails, hosting content, or analyzing data — provided they agree to keep your information confidential and use it only for the services they provide to us.
• Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid legal request, or to protect the rights, property, or safety of The Retreat Planner, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

6. Cookies & Tracking Technologies

The Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, understand how you interact with the Site, and deliver relevant content.

We use the following types of cookies:

• Essential Cookies: Necessary for the Site to function properly (e.g., session management, security).
• Analytics Cookies: Help us understand how visitors use the Site by collecting anonymized usage data (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertising and measure the effectiveness of our marketing campaigns.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Site.

7. Third-Party Links & Services

The Site may contain links to third-party websites, services, or platforms that are not owned or controlled by The Retreat Planner. We are not responsible for the privacy practices, content, or security of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. Your interactions with third-party services are governed solely by their own terms and privacy policies.

8. Email Communications

If you subscribe to our email list or make a purchase, you may receive periodic emails from us, including newsletters, promotional offers, program updates, and educational content. Every marketing email we send includes a clear unsubscribe link at the bottom. You may opt out of marketing communications at any time by clicking the unsubscribe link or contacting us directly. Please note that even if you opt out of marketing emails, we may still send you transactional or administrative communications related to your account or purchases.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing of your information
• The right to data portability (receiving your data in a structured, commonly used format)
• The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Children’s Privacy

The Site is not directed to individuals under the age of thirteen. We do not knowingly collect personally identifiable information from children under thirteen. If we become aware that we have inadvertently collected information from a child under thirteen, we will take steps to delete that information promptly. If you believe a child under thirteen has provided us with personal information, please contact us immediately.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

12. International Data Transfers

The Retreat Planner is based in Morelos, Mexico. If you access the Site from outside Mexico, please be aware that your information may be transferred to, stored, and processed in Mexico. By using the Site, you consent to the transfer of your information to Mexico and acknowledge that data protection laws in Mexico may differ from those in your country of residence.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the revised policy on this page and update the “Last Updated” date at the top. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy. Information collected prior to any change will be used in accordance with the policy in effect at the time it was collected.

14. Governing Law

This Privacy Policy and the use of the Site are governed by the laws of the State of Morelos, Mexico. If a dispute arises under this policy, both parties agree to first attempt resolution through good-faith mediation in Morelos, Mexico. Any costs associated with mediation (other than attorney fees) will be shared equally between the parties.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at: